Privacy Policy

Jomkiss8 Privacy Policy — Our Commitment to Protecting Your Personal Data

At jomkiss8, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document transparently explains how we collect, use, store, and protect your personal data.

Updated: 1 January 2026 Jurisdiction: Malaysia PDPA 2010 Compliance
256-bit SSL

Bank-grade encryption

No Third Parties

Data not sold

PDPA 2010

Data protection act

Full Control

Access & delete data

Secure Storage

Protected servers

Opt-Out Options

Manage communications

1

Introduction

Jomkiss8 ("we", "Platform") respects the privacy of every individual who uses our services. This Privacy Policy is drafted in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and describes our practices regarding the collection, processing, storage, and protection of users' personal data.

When you register an account, use the platform, download the jomkiss8 mobile app, or interact with any part of our services, you agree to the collection and use of information in accordance with this Privacy Policy.

We care deeply about how your personal data is handled — not because we are legally obligated to, but because we believe player trust is the most valuable asset any serious platform can have.

Note: This policy applies to all registered users and visitors of the jomkiss8 platform, including access via the website and mobile app.

2

Types of Personal Data We Collect

Jomkiss8 only collects data that is genuinely necessary to deliver safe, fast, and quality services to you. The following are the categories of data we collect:

Data Category Example Information How Collected
Identity Data Full name, date of birth, identification card number Registration form / KYC
Contact Data Phone number, email address Account registration
Financial Data Bank account number, e-wallet, transaction records Deposit & withdrawal process
Technical Data IP address, device type, browser, OS Automatically during use
Game Data Betting history, games played, session logs The platform system automatically
Communication Data Customer support records, feedback, and complaints Direct interaction with us

We does not collect sensitive information such as medical data, political affiliations, religious beliefs, or sexual orientation.

3

Purpose of Data Collection & Processing

Every piece of data we collect has a clear and lawful purpose. JomKiss8 uses your personal data solely for the following purposes:

  • Account Management: Create, verify, and maintain your user account
  • Transaction Processing: Process deposits, withdrawals, and bonus payments securely
  • Identity Verification (KYC): Comply with anti-money laundering legal requirements
  • Platform Security: Detect and prevent fraud, unauthorized access, and suspicious activity
  • Customer Support: Handle inquiries, complaints, and support requests
  • Personalise Your Experience: Personalize game recommendations and promotions based on your gaming history
  • Service Communications: Send important notifications related to your account, security, and transactions
  • Platform Improvements: Analyze usage patterns to improve platform performance and user experience
  • Legal Compliance: Fulfil obligations under applicable Malaysian law

Our Commitment: Your data is never used for third-party marketing purposes without your explicit consent, and is never sold to any external company.

4

How We Protect Your Data

Data security is core to jomkiss8's operations. We invest in high-grade security infrastructure to ensure your personal information is always protected from both internal and external threats.

256-bit SSL Encryption

All data transmitted between your device and our servers is encrypted using the same TLS protocol used by banking institutions.

Encrypted Data Storage

Sensitive data such as passwords and banking information is stored in encrypted format — unreadable even in the event of a server breach.

Strict Access Control

Only authorized personnel with legitimate job requirements may access user data, with full audit logs maintained.

24/7 Monitoring

An automated threat detection system monitors suspicious activity around the clock and will immediately alert our security team.

While we take all reasonable precautions, no system can be guaranteed 100% secure. We encourage you to also protect your account by using a strong password and enabling two-factor authentication (2FA).

5

Data Sharing with Third Parties

JomKiss8 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are limited situations where we need to share information with carefully selected parties:

  • Payment Service Providers: Banks, e-wallet operators, and payment processors to facilitate deposit and withdrawal transactions
  • Game Software Providers: Licensed providers such as Pragmatic Play and PG Soft to deliver games — only the minimum required technical data is shared
  • Identity Verification Agency: Licensed KYC services to verify user identity for legal compliance purposes
  • Legal Authorities: Government enforcement agencies where required by law or a valid court order
  • Professional Advisors: Accountants, lawyers, and auditors bound by professional confidentiality obligations

Our Guarantee: All third parties we work with are bound by strict data protection agreements and are only permitted to use your data for agreed purposes.

6

Cookies & Tracking Technologies

Jomkiss8 uses cookies and similar tracking technologies to enhance the user experience, ensure session security, and analyze platform performance. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session management, and security. Cannot be disabled.
  • Functional Cookies: Save your preferences such as language, preferred betting denomination, and display settings for a more personalized experience.
  • Analytics Cookies: Help us understand how users interact with the platform so we can continuously improve it. This data is collected in aggregate and cannot identify individuals.
  • Marketing Cookies: Used to display relevant advertisements to you. You may opt out of these cookies without affecting the core functionality of the platform.

You can manage your cookie settings through your web browser or via the settings panel in your jomkiss8 account. Please note that disabling essential cookies may affect platform functionality.

Your Controls: All major browsers allow you to delete or block cookies. Visit your browser settings to manage your cookie preferences.

7

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by jomkiss8:

Right of Access

Request a copy of all personal data we hold about you at any time.

Right to Rectification

Request correction of any inaccurate or incomplete data in our records.

Right to Erasure

Request data deletion under certain circumstances, subject to record-keeping legal obligations.

Right to Object

Object to the processing of your data for direct marketing or analytics purposes at any time.

Right to Data Portability

Receive your data in a structured, machine-readable format for transfer to another platform.

Right to Restriction of Processing

Request a restriction on the processing of your data in certain situations while a dispute is being resolved.

To exercise any of the above rights, contact our privacy team via Live Chat or email at [email protected]. We will process your request within 30 business days.

8

Data Retention Period

Jomkiss8 retains your personal data only for as long as it is necessary for the purposes stated in this Privacy Policy, or as required by applicable law.

  • Active Account Data: Retained for as long as your account is active and for 7 years following account closure
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial legal requirements
  • Game Logs: Retained for 2 years for dispute resolution and audit purposes
  • Support Communication Records: Retained for 2 years from the date of last interaction
  • Technical Data (IP Logs): Retained for 90 days unless required for an active security investigation

Once the retention period expires and no legal requirement mandates that the data be kept, it will be securely deleted or anonymised.

9

Child Protection

Jomkiss8 is a platform designed exclusively for users aged 18 years and above. We do not intentionally collect or process personal data of individuals under the age of 18.

If we discover that personal data of an individual under 18 years of age has been collected without our knowledge, such data will be deleted immediately and the associated account will be closed. Parents or guardians who have reason to believe their child has registered on our platform are encouraged to contact our support team promptly.

Child Protection: We use a multi-layer age verification system to prevent underage individuals from accessing the platform. If you suspect any misuse, please report it to us via Live Chat.

10

Amendments to the Privacy Policy

Jomkiss8 reserves the right to amend this Privacy Policy from time to time to reflect changes in platform practices, legal requirements, or technology used. Any material changes will be communicated to you via:

  • A clear in-platform notice upon next login
  • Email to the address registered in your account
  • Update the "Last Updated" date at the top of this document

We encourage you to review this Privacy Policy periodically. Your continued use of the jomkiss8 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.

If the changes made are significant and affect your rights, we will provide more prominent notice and, where appropriate, seek fresh consent from you.

11

Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding how we handle your personal data, the jomkiss8 privacy team is ready to listen and assist.

Live Chat
Response within 5 minutes — available 24/7
Privacy Email
Response Time
30 business days for official requests

If you are not satisfied with our response, you have the right to file a complaint with Malaysia Department of Personal Data Protection under the Ministry of Communications and Digital.

Play with Peace of Mind — Your Privacy Secured by jomkiss8

With high-standard data protection and full PDPA compliance, you can focus on enjoying your games without worrying about the security of your personal information.

Bahasa Melayu